ATTENTION: Please read these terms carefully. Using this Web site indicates your agreement and acceptance of these terms. If you do not accept these terms, do not use this Web site.

By using this site you agree to the following:

Customer Responsibility: It is the customer responsibility to read the Terms & Conditions.

Turnaround Time: Our normal turnaround is 5 business days plus shipping (1-5 days).

Rush Orders: We recognize there can be emergencies, and we are glad to work with you to ensure you receive your order when you need it. Please call us for rush orders (800.929.0130).

Cancellations, Changes or Corrections to Orders:Cancellation of an order, or changes or corrections, cannot be guaranteed once an order has been submitted online, phoned, faxed, or mailed in to us. Should cancellation, a change or a correction be required, please call our customer service department (1-800-929-0130, M-F 8:30a.m. to 5:30p.m. EST) with your request as soon as possible, and we will attempt to accommodate you. However, since we make every effort to process and ship orders as quickly as possible, it is possible that your order will be processed for production within minutes of your placing it; therefore, your cancellation might arrive too late. Also, once production has begun, custom and personalized orders cannot be cancelled or changed, and they are not refundable or returnable unless there is an error in the personalization that is the fault of Glitterthis.com. Glitterthis.com does not take responsibility for customer mistakes in personalization (see "Personalization" below).

Limitation of Liability:

UNDER NO CIRCUMSTANCES WILL Glitterthis.com, ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED OR INVOLVED IN CREATING, PRODUCING, OR DELIVERING OF PRODUCT BE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, COSTS AND EXPENSES OF ANY TYPE INCURRED, LOST PROFITS, LOST DATA OR PROGRAMS, AND BUSINESS INTERRUPTION) ARISING OUT OF YOUR ACCESS TO, USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE SITE, ANY WEB SITES LINKED TO THE SITE, OR ANY MATERIALS CONTAINED AT ANY OR ALL SUCH SITES (INCLUDING BUT NOT LIMITED TO THOSE CAUSED BY OR RESULTING FROM A FAILURE OF PERFORMANCE; ERROR; OMISSION; LINKING TO OTHER WEB SITES; INTERRUPTION; DELETION; DEFECT; DELAY IN OPERATION OR TRANSMISSION; COMPUTER VIRUS; COMMUNICATION LINE FAILURE; OR DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF ANY COMPUTER OR SYSTEM), WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT Glitterthis.com WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Policies and Terms Subject to Change Without Notice:

We endeavor to notify our users of any changes in our policies, legal notices and disclaimers. However, in order for Glitterthis.com to quickly and efficiently update, improve and manage this site, we reserve the right to make such changes, in our sole discretion, at any time without notice.

Returns and Refunds: Every item we produce is custom or personalized. Custom or personalized products are not refundable or returnable. Every item on glitterthis.com has options for the shopper; that makes it an item created specifically for that shopper -- whether you call it custom or personalized. Since some people refer to an item made specifically for them as "custom" and others refer to it as "personalized," and we don't wish to enter into a discussion of semantics, please consider that an item for which you were given options such as font or color of glitter, to be an item created specifically for you; therefore that makes it custom or personalized, and not returnable or refundable.

For returns and refunds of non-custom and non-personalized items, there is a 25% restocking fee, customer is responsible for return shipping charges (in addition to the original shipping to the customer) and ensuring that product is returned in good condition in original unopened package. Shipping charges are not refundable.

All returns require a return authorization, they must be made within 30 days of original purchase, and items must be returned within 10 days of receiving return authorization. Returns made without a return authorization will not be credited.

Any orders refused acceptance at delivery by customer without prior written notification to us will be subjected to a 25% restocking fee and shipping costs both ways.

We pack all items very carefully to prevent loss or damage during shipping. However, sometimes a shipment is damaged in transit. Damaged shipments from handling during shipping must be claimed with the freight carrier. Keep all the packing and call the freight carrier as soon as possible to file a claim.

Our products are warranted against faulty workmanship or materials.

Any claims for damaged, not shipped, or misprinted product must be made within 15 days of receipt of product.

Sales Tax: We collect sales tax of 5% for all orders shipped to Virginia addresses.

Payment: Total amount of order, including shipping, must be paid prior to production and shipping of product. Payment may be made by MasterCard, Visa, American Express, Discover, PayPal, check, money order, or wire transfer. Orders that are paid by personal check will be shipped ten days after receipt of check. There will be a $35.00 charge on checks returned by the bank.

Personalization: When you place your order, you must enter the personalization EXACTLY as you want it to appear on your item either on the order form provided on our web page or by e-mail if your order is placed by telephone. Please proofread your personalization request carefully; Glitterthis.com does not take responsibility for customer mistakes.

Shipping: Glitterthis.com ships in accordance with customer's instructions and is not responsible for shipper inability to make delivery. Please proofread your order carefully, especially the shipping address. Some carriers, such as UPS & FedEx, will correct an address when they can, but they impose a charge of $6.00 for this correction. This address correction fee will be charged to the customer in instances where the incorrect address was provided by the customer.